Amy WrightFrom 1 October 2026 clinics can no longer add a card surcharge. Here is how Amy is handling it at Eltham Cosmetic Clinic, plus a client email template, front desk dialogue and team training points you can use.
Amy WrightA bad Google review or nasty public comment feels sick-making and humiliating. Here is why the best version of you does not reply straight away, and what to do instead.
Amy WrightA client messages your cosmetic clinic saying her lip has gone white. The person who reads it is not a nurse. Here is what your admin team should do and say, and what they must never say.
Amy WrightBurning out as a cosmetic injector? Five practical strategies to protect your energy, hold healthy boundaries, and build a sustainable career in aesthetics.